Customer: Orland Toyota
Product: Dur-A-Shield II, Poly-Thane 2 High Solids, Dur-A-Chip
Remodeling projects are proving to be a good investment in the automotive industry. Dealerships are beginning to modernize showrooms and service areas in an effort to be more consumer-oriented, with an emphasis on customer satisfaction.
Orland Toyota is located in one of fastest growing municipalities in southwest Chicago. They have been the proud recipients of the President’s Award for 10 years and the dealership is continuing to expand.
Keith O’Meara, Operations Manager for this family of dealerships decided it was time to re-do the floors in the Service Department at the Orland dealership. According to O’Meara, the floor was in need of major repair- the existing floor had two prior epoxy coatings that were failing. The concrete was cracked and the surface was covered with gasoline, motor oil and dirt. Bob and Mike Bauer, and the crew of Concrete Coatings of Illinois were contacted to do the job.
Bob’s goal was to remove both coatings from the 12,475 square foot area, re-bond all cracks and install a chip system. They began the project by using planetary diamond grinders for the coating removal followed by shot blasting equipment to remove the remainder of the existing epoxy coatings. To seal and protect the concrete and as added reinforcement for the system, Mike instructed the crew to prime the area with Dur-A-Shield. In the next stage they put down a base coat of 50/50 and then broadcast flake to rejection. A grout coat of Dur-A-Glaze KF was squeegee applied and a Poly-Thane #2 final topcoat with non-skid additive was broadcast and then back rolled.
[See more floor application images]
Bauer says that they tend to promote the Dur-A-Chip system in their area a little differently from other contractors. They offer a border or split sections in another color to give their customers a decorative yet durable floor. Bob says that “This allows us to break the job into multiple installs so that we have very little extra flake when completed.”
Service and Parts Director Keith O’Meara said one factor that convinced him to go with another epoxy install was Bob’s explanation of the installation process from start to finish. Bob was true to his word and stayed within the time frame he said it would take to do the job. Another huge selling point was that the floor is durable yet decorative, and the two toned flake broadcast functions as a separator for the different work stations.
O’Meara says that “we are very pleased; everyone loves the look of the floor and so far the floor is performing perfectly.”